Q: Who needs CPR, First Aid, or AED training?
A: The Federal Occupational Safety and Health Administration (OSHA) requires many occupations to maintain current training in CPR and First Aid. Federal OSHA standard 1910.151 states: "In the absence of an infirmary, clinic or hospital in near proximity to the workplace which is used for the treatment of all injured employees, person or persons shall be adequately trained to render first aid.”
Additionally, many employers want their employees trained, even if it's not required. Some industry examples include the following: construction workers/foremen, manufacturing, teachers and coaches, childcare employees, fitness trainers, lifeguards and boat captains, Emergency Response Team (ERT) members, church/community groups, healthcare workers and professional rescuers.

Q: Is Heart Plus curriculum OSHA compliant?
A: Yes. American Heart Association’s and EMS Safety’s curriculums meet or exceed the OSHA standards. Although AED training is not currently required, it is recommended by OSHA.

Q: Is the Heart Plus Training for Childcare Providers and Preschool Teachers approved by California EMSA?
A: Yes. California requires approval from the Emergency Medical Services Authority (EMSA). EMS Safety's and AHA’s Pediatric CPR and First Aid curriculum has been specifically designed to meet EMSA guidelines and is approved in California for childcare providers. Heart Plus’ curriculum for Pediatric Health and Wellness has been reviewed and approved by EMSA (00-0705-DC).

Q: What is the minimum age for CPR, First Aid, or AED certification?
A: If a student can understand the information and pass the written and skills testing, then a certification card can be issued as early as age 10.

Q. Am I obligated to do CPR if I am certified?
A. Most professional rescuers have a duty to act where they are work assigned. When
off-duty, response by the same people would be considered a "Good Samaritan" act. If
you are taking CPR/First Aid/AED at the basic level for personal enrichment purposes,
you must make the decision whether to help or to decline assistance to a victim.

Q: Am I covered by the Good Samaritan Law once I’m certified?
A: On Thursday August 6, 2009, California Governor Schwarzenegger signed two pieces of legislation that have a significant impact for Good Samaritans and CERT (Community Emergency Response Teams) Responders alike. A previous decision by the California Supreme Court exposed a number of significant loopholes in the previously adopted Good Samaritan Act that consequently opened up personal liability to Good Samaritans and Disaster Services Workers. The adoption of these two pieces of legislation will provide Good Samaritans and Disaster Service Workers immunity from personal liability if they choose to provide aid in an emergency or disaster. Both bills take effect immediately. Please see below for more information.
Assembly Bill 83-Good Samaritan Personal Liability Immunity
Existing law provides that any person who in good faith, and not for compensation, renders emergency medical care at the scene of an emergency shall not be liable for any civil damages resulting from any act or omission. This bill would instead provide that medical, law enforcement, and emergency personnel who in good faith, and not for compensation, render emergency medical or non-medical care at the scene of an emergency shall not be liable for any civil damages resulting from any act or omission. This bill would also provide that any person, not including medical, law enforcement, and emergency personnel, who in good faith, and not for compensation, renders emergency medical or non-medical care or assistance at the scene of an emergency shall not be liable for any civil damages resulting from any act or omission, as long as that act or omission does not constitute gross negligence or willful or wanton misconduct. This bill would declare that it is to take effect immediately as an urgency statute.
Senate Bill 39-Personal liability immunity: disaster service workers.
Existing law provides that no disaster worker who is performing disaster services during a state of war emergency, a state of emergency, or a local emergency shall be liable for civil damages on account of personal injury to or death of any person or property, as provided. This bill would provide that disaster service workers shall not be liable when acting within the scope of their responsibilities under the authority of the governmental emergency organization, as provided. This bill would provide that these provisions apply exclusively to any legal action filed on or after the effective date of this bill. This bill would declare that it is to take effect immediately as an urgency statute.

Q. Why are your classes longer than others?
A. All classes follow the American Heart Association Guidelines. If you are finding a shorter class elsewhere, you are not getting trained properly. The instruction time for CA Childcare courses is state regulated. We are proud that we stay in compliance with AHA, EMS Safety and EMSA regulations.

Q: What Heart Plus course is right for me?
A: It depends on what you need.
CPR Training typically covers care for adult, child and infant cardiac arrest and choking emergencies.
First Aid Training teaches how to respond to medical emergencies (e.g. heart attack, stroke and diabetic emergencies), injury-related emergencies (e.g. bleeding and suspected fractures), and environmental emergencies (e.g. hot and cold emergencies and allergic reactions).
CPR/AED Training combines instruction in adult/child CPR and choking care and the use of an Automated External Defibrillator (AED).
EMSA Approved Pediatric CPR and First Aid training is for compliance with CA Department of Social Services, Title 22, licensing requirements for home-based childcare providers and preschool workers.
EMSA Approved Pediatric Preventative Health and Safety training is for compliance with CA Department of Social Services, Title 22, licensing requirements for home-based childcare providers and preschool workers.
Bloodborne Pathogens training is for responders and workers who are at risk for coming into contact with Blood Borne Pathogens.

Q: How long is my certification good for?
A: Most certifications are valid for two years. There are two exceptions. Bloodborne Pathogen training, is valid for one year, as required by OSHA and Preventative Health and Safety is valid indefinitely.

Q: How do I recertify my training?
A: Heart Plus will mail you or email you a reminder before your certification expires. Contact Heart Plus before your expiration date to get scheduled into another course.

Q. I’d like to learn CPR, but I don’t need certification, I don’t have 4 hours and I like to save some money. Do you offer any CPR training options to fit my needs?
A. Yes. Call Heart Plus for details!

Q. I have back and knee problems or some other issue that prevents me from getting down on the floor. Can I attend the training?
A. Most likely. Please let us know at the time you enroll in a class of any special needs or concerns you may have. At that time, we can discuss alternative teaching methods, and hopefully be able to meet your needs.

Q: I have an injury or disability and can't perform all the skills. Can I be certified?
A: No. CPR/AED and First Aid certification requires that students pass a written exam and a skills exam. Students who cannot perform the skills are not issued certification cards. However, a person with a disability can perform many of the skills as well as guide another rescuer through the steps. Even though a person may not be able to complete the certification requirements, the training is still highly valuable.

Q. What if I do not understand English?
A. All of our classes are also offered in Spanish. However, if you speak any other language, you may be able to bring an interpreter with you to class.

Q. When do I get my certification card?
A. After Successful completion of your class, you will receive your card that same day.
Some businesses prefer to have all the certification cards mailed to the supervisor who scheduled the training. If that is the case, cards will be sent out by mail once payment or purchase order has been received.

Q. Will Heart Plus come to my office or home to teach a class?
A. Absolutely! We will come to your location for groups of 9 or more. In fact, if you would like to host a home group of 10 or more, your personal training will be FREE!

Q. Do you offer group rates?
A. Yes we do. If you have a group of 10 people, one person will receive their training for FREE. We also give a 10% discount to groups of 20 or more. Additional discounts may be available. Call Heart Plus to discuss your needs and work out the details.

Q. What should I wear?
A. The class involves hands-on practice so it is best if you wear comfortable clothes that you can move around in. You will be on the floor and bending a lot during practice. If you have long hair it's best to wear it back.

Q. How do I register for the class?
A. You can call our toll free number to register. One of our friendly staff will help you find just the right class and date that’s fits your schedule. If you prefer, you can review our online class schedule, download our registration form and either fax it to us at (714) 577-0575 or mail it to us. You can also email us at www@heartplus.net or call us toll free at (800) 266-1080 if you’d like to schedule a date to host your own class.

Q. How will I know where to go for the class?
A. After you have registered and paid for a class, you will be emailed or mailed a confirmation letter with all the information you will need.